Intune
https://www.microsoft.com/en-us/cloud-platform/microsoft-intune-features
FreshDesk API and Developer integration
https://developers.freshdesk.com/#
https://developers.freshdesk.com/api/#getting-started
FreshDesk Wordpress Integration Plugin:
https://wordpress.org/plugins/freshdesk-support/
Naverisk Billing and Time Tracking:
https://www.youtube.com/watch?v=I4ElcpGX8mo